Benjy Orbach is a Methuen, Massachusetts-based real estate professional with extensive management experience in various industries. When dealing with homebuyers, Benjy Orbach’s guiding principle is to treat them as if they are family.
Being a successful real estate agent is more than just finding a property for a homebuyer. Great agents go above and beyond by trying to anticipate what a client needs rather than just responding to their requests. Furthermore, in real estate, as in all other industries, clients expect timely services and quick replies. If you make them wait for a response, they will lose faith in you.
Additionally, don’t be afraid to share information with your clients. This will empower them to make better decisions, and it will help build trust between you.
Also, don’t try to be as good as your competition--be better. Your clients will judge your services against not only other real estate firms but businesses in service-related industries, such as finance and hospitality. Set your bar higher and aim to exceed the best practices of major players in these industries.
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